Terms and Conditions
These terms and conditions govern the use of Al Fouz Integrated marketplace and its related websites and services. By accessing or using the services provided by the Al Fouz Integrated website ("Site"), you agree to be bound by these terms and conditions. Your acceptance of these terms and conditions occurs upon your use of the Site or any other form of communication with Al Fouz Integrated. Please note that the Privacy Policy is an integral part of these terms and conditions and must be reviewed and agreed to.
By using the site and its services, you acknowledge that your use is solely your responsibility. Al Fouz Integrated is not liable for any representations or warranties of any kind, whether express or implied.
Definitions
The following definitions apply to the terms and conditions outlined herein. These terms and conditions, along with the Privacy Policy, constitute the entire agreement between Al Fouz Integrated and the "User," whether an individual or organization accessing our Website.
- "We," "our," "Company," "Al Fouz Integrated," and "Site" refer to Al Fouz Integrated, its employees, and authorized agents.
- "User," "Users," "you," "your" refer to the users of the Service.
- "Supplier": Any independent store offering products displayed on the Website.
- "Supplier Products": Products listed by Suppliers available for purchase through the Site.
- "Services": Al Fouz Integrated Services as described in these Terms and Conditions.
- "Website": The Al Fouz Integrated platform used for its services.
- "Suppliers Offers": Offers and/or discounts provided by suppliers.
- "Force Majeure": Uncontrollable events beyond any party's control.
- "Third Party Service Providers": Independent contractors providing services within the scope stated here.
- "Applicable laws": Laws of Egypt.
Eligibility
Users must be at least 18 years old or the age of legal majority in their jurisdiction to use the site. If registering as a business entity, users must have the authority to bind that entity to these terms and conditions and comply with all applicable laws.
Accounts and Registration
Account registration requires submission of personal information to Al Fouz Integrated. Users must maintain accurate information and are responsible for all account activity. Accounts are non-transferable.
Al Fouz Integrated may request additional information for verification purposes and reserves the right to suspend or limit account access if information provided is untrue, inaccurate, or incomplete.
By completing registration, users acknowledge agreement to these terms and conditions and the Privacy Policy.
Services
Al Fouz Integrated is an electronic marketplace facilitating the industrial sector, such as selling electrical and mechanical spare parts for production lines. Products and services displayed are owned by independent suppliers who have agreed to list them on the website.
Electronic Communication
Users agree to receive communications from Al Fouz Integrated electronically, including email and text messages, and acknowledge that opting out may affect service usage. All communications provided electronically are considered valid.
Copyright and Trademark
All content on the Website is the property of Al Fouz Integrated or its licensors and is protected by copyright and trademark laws. Use of Al Fouz Integrated's trademarks without permission is prohibited.
Use Of The Website
Users are granted a limited license to access and use the Services and content provided by Al Fouz Integrated. Unauthorized use of trademarks or exploitation of the Services is prohibited.
Users agree not to post prohibited content on the site, including solicitation, profanity, offensive material, or political content.
Product Listings and Availability
Al Fouz Integrated strives to ensure authenticity and quality of products offered. Information on the Website is for general purposes, and while efforts are made to keep it accurate, no guarantees are provided.
Al Fouz Integrated is not responsible if Supplier Products listed on the Website are unavailable. Users will be notified of unavailability and offered alternatives or refunds.
Product Warranties
Products not bearing the Al Fouz Integrated brand are supported by their manufacturers or local agents and by Suppliers, with warranty terms provided by each. Al Fouz Integrated guarantees products sold on the website for the same period as Suppliers.
Payments
Various payment methods are offered, including online payment and direct bank transfer. Payment on delivery may be limited to certain amounts. Users must ensure sufficient funds and comply with credit card limits. Al Fouz Integrated is not responsible for errors arising from online payment, which is facilitated by Third-Party Providers.
Users may be required to provide additional information or documentation for verification. Al Fouz Integrated reserves the right to cancel transactions or limit access if necessary.
Delivery
Orders are delivered within the indicated timeframe, with delivery arrangements confirmed via telephone. Delayed deliveries will be communicated to Users. Damaged products during delivery will be replaced or refunded, as appropriate.
Third-Party Services
Services may involve Third-Party Service Providers, and Users acknowledge that different terms and privacy policies may apply. Al Fouz Integrated is not liable for Third-Party Service Providers' actions.
Returns, Exchanges, and Refunds
Returns and exchanges are subject to Egyptian Consumer Protection Law and Suppliers' terms. Free returns are offered within a specified period, with conditions outlined by Al Fouz Integrated .
Privacy and Confidentiality
Users agree to keep information received from Al Fouz Integrated confidential. Disclosure of sensitive information affecting Al Fouz Integrated ' business is prohibited.
Disclaimer
Services are provided "as is," and Al Fouz Integrated disclaims all warranties. Information on the Website is for general purposes, and Al Fouz Integrated is not liable for any reliance on it.
Limitations of Liability
Al Fouz Integrated is not liable for indirect or consequential damages arising from service use. Users assume risks associated with Suppliers and Third-Party Service Providers.
Indemnification
Users agree to indemnify and hold Al Fouz Integrated harmless from any losses or damages resulting from breaches of the Terms and Conditions or use of the Services by the user or third parties.
Force Majeure
Al Fouz Integrated is not liable for service delays or failures caused by events beyond its control, such as Force Majeure.
Governing Laws
Rights and obligations under the Terms and Conditions are governed by Egyptian law. Users submit to the exclusive jurisdiction of Egyptian courts for any disputes.
Unenforceable Provisions
If any part of the Terms and Conditions is found invalid or unenforceable, the remaining provisions remain in effect.
Entire Agreement
The Terms and Conditions, along with Al Fouz Integrated' Privacy Policy, constitute the entire agreement between users and Al Fouz Integrated, superseding any prior agreements.
